Shipping Information

We strive to get your pet’s new gear to your doorstep as fast as possible!

Processing Time: All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.

Estimated Delivery Times:

• Standard Shipping: [7-15] business days.
• Express Shipping: [3-7] business days. Please note that delivery times may vary depending on your location and customs processing.

Tracking Your Order: Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number. You can track your package directly on our website.

Customs & Duties: petplanet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.