Get In Touch

Have a question about your order, need product advice, or just want to say hi? We’d love to hear from you! Our team is dedicated to providing the best experience for you and your furry friends.

Email Us

petplanet88@outlook.com

We typically reply within 24 business hours.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: Closed

Location

Los Angeles, CA 90001, United States

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    Frequently Asked Questions

    How long does shipping take?

    Orders are processed within 1-2 business days. Standard shipping takes 3-7 business days within the US. You’ll receive a tracking number via email once your order ships.

    Do you offer free shipping?

    Yes! We offer free standard shipping on all orders over $59.99 within the United States.

    What is your return policy?

    We accept returns within 30 days of delivery for items in their original condition. Please visit our Refund Policy page for full details.

    Can I track my order?

    Absolutely! Once your order ships, you’ll receive an email with your tracking number. You can also log into your account to check order status anytime.

    Do you ship internationally?

    Currently we ship within the United States. We’re working on expanding to more countries soon – stay tuned!